Safety and privacy
What happens to my passwords if I die or become very ill?
Your vault stays locked unless you plan ahead. Choose a trusted person for emergency access, and keep your emergency kit where your family can find it.
Your vault stays locked unless you plan ahead. Nobody, not even Dankore, can open it without your master password. The good news: two simple steps let the right person get in when it matters.
Can my family get into my vault after I die?
Only if you set it up first. Choose a trusted person with emergency access, or leave your master password on your emergency kit where your family will find it. Without one of these, the vault cannot be opened by anyone.
Step 1: Choose a trusted person
With emergency access, a son, daughter or close friend can ask to get into your vault. If you do not say no within a waiting time you choose, for example 7 days, they get in. While you are well, you simply refuse.
Step 2: Keep your emergency kit somewhere safe
Your emergency kit is one printed page with your master password and how to sign in. Keep it with your important papers, such as your will or in a home safe.
- Print your emergency kit from your account page.
- Write your master password on it by hand.
- Put it with your important papers.
- Tell one person you trust where it is.
What if I become ill but not for good?
Emergency access works the same way. Your trusted person asks, and if you cannot answer in time, they can get in and help with bills and accounts. When you are better, you can change your master password.
Many people tell the person handling their will where the emergency kit is kept. That is often enough.
If you would like help setting this up, email us at [email protected] or book in-person help.