Safety and privacy

How do I turn on two-step sign-in for my Dankore Vault account?

Add a 6-digit code from an authenticator app to your website sign-in. Keep the recovery codes with your emergency kit.

Two-step sign-in adds an extra lock to your account on our website, https://vault.dankore.com. After your account password, you also type a 6-digit code from an app on your phone.

This protects your billing, your emergency kit page and the Family page. Your vault itself is already protected by your master password.

What you need

An authenticator app on your phone. Free ones include Google Authenticator and Microsoft Authenticator. Install one from the App Store or Google Play first.

Turn it on

1. Go to https://vault.dankore.com and sign in to your account page.
2. Open Security.
3. Under Two-step sign-in, press Turn on two-step sign-in.
4. A square barcode (a QR code) appears on the screen.
5. Open your authenticator app and tap the button to add an account, usually a + sign.
6. Point your phone's camera at the square code.
7. Your app now shows a 6-digit code for Dankore Vault.
8. Type that code into our website to finish.

Save your recovery codes

Next, we show you some recovery codes. Each one lets you sign in once if you lose your phone.

1. Press Print these codes, or write them down carefully.
2. Keep them with your emergency kit.
3. Press I saved my codes.

Do not keep them only on your phone. Each code works only once. If you use some up, press Get new recovery codes on the Security page.

Signing in from now on

1. Type your email and account password as usual.
2. Open your authenticator app.
3. Type the 6-digit code it shows for Dankore Vault, then press Continue.

If you lose your phone

1. Sign in with your email and account password.
2. On the code screen, press Lost your phone? Use a recovery code.
3. Type one of your recovery codes.

If you have lost both your phone and your recovery codes, email us. We will check it is you and help you get back in.

If you would like help, email us at [email protected] or book in-person help.